Winning the Generation Game

Many generations have entered Macy’s doors through the years. Whether they are young Millennials, established Generation Xers or Baby Boomers with 30+ years of career experience, our employees collaborate and work together as part of Macy’s family, leveraging the strength of their varying perspectives. To learn more, Coast to Coast asked representatives from these three cohorts about their careers at Macy’s and what keeps them motivated.

What brought you to Macy’s?

BC: I was recruited on campus at the University of Virginia. I wanted to work in retail and I wanted to work in NYC.

AD: I was working at Abraham & Straus as a Planning Manager when we merged with Macy’s.

AW: I had been working for a leadership development consulting firm when a mentor recommended that I consider pursuing an open role on Macy’s leadership development team. He had worked with the team before, really respected its work, and thought I would be a good fit – so I applied. A few weeks later, I moved from Boston to Cincinnati to start with Macy’s.

What has been your proudest moment in your career thus far?

BC: My proudest moments are when my team members shine - whether it is on a visit, when they are recognized or when they achieve personal goals. Talent development is the part of my role that I enjoy the most.

AD: Professionally, it was the first time I was able to promote one of my team members and follow them through their successes along the way.

AW: I led a research team for Harvard’s Center for Public Leadership on the America’s Best Leaders project. Our work was published in U.S. News and World Report, which was pretty exciting.

How do you define success?

BC: By learning from each experience and applying it to the next situation. You don’t always get the best result, but you always get the chance to learn from it.

AD: Making a positive difference in my team and our customers’ lives.

AW: When people leave one of our programs or finish one of our eLearning resources and feel more equipped, enabled and empowered to lead and advance the business, then I think we’ve done our job. Leadership development is all about helping others to become the best versions of themselves.

What’s the best piece of career advice you’ve ever received? 

BC: Be open and flexible to new ideas and opportunities.

AD: Treat people the way you would like to be treated. Never pass up an opportunity to learn.

AW: A mentor of mine once said, “Be thoughtful.” He didn’t mean to be caring and kind (though that’s important, too!). He meant reflect, be intentional and act wisely.

How do you relax and disconnect from your work? 

BC: I love the beach. I hit the sand, listen to the waves, and get perspective and time to think. Lucky for me I live 10 minutes away!

AD: I spend time with my husband, Joe, and dog, Wallace, at the beach.

AW: Hiking is my favorite way to disconnect, so I try to get out on the trail as often as I can. Outside of hiking, I love to cook and read.