Macy’s Opens New Backstage Distribution Center using Google Cloud

Macy’s Backstage brings great deals, the thrill of the hunt and fun into our existing Macy’s locations. With a focus on value and newness, these stores guarantee that with each visit, shoppers will find a compelling assortment of recognizable brands, trends and deals.

Earlier this month, we opened a brand new distribution center in Columbus, Ohio to support logistics for the 219 Macy’s Backstage store-within-store locations – with more locations to expand throughout the year. This new distribution center will enable us to move merchandise to these stores faster and with more flexibility.

We’re doing this with the help of Google Cloud. Macy's is collaborating with Google Cloud on software solutions to streamline operations by leveraging their scalability to ensure that merchandise is accurately and efficiently received, sorted, ticketed, picked, packed and shipped from the distribution center to the stores – even during peak retail seasons like back to school and the holidays.

“Powered by software developed at Macy’s technology, this new distribution center is a fantastic first step in our cloud journey. Working with Google Cloud allows us to be more nimble, efficient and flexible in how we utilize our warehouses,” said Macy’s CTO, Naveen Krishna. ​

Check out the article on Google Cloud’s blog, co-written by Macy’s and Google.

This important work wouldn’t be possible without our dedicated Macy’s colleagues. “Our colleagues will help expedite merchandise to Macy’s Backstage locations, ensuring each store always has fresh and exciting product,” said Jodi Buhrman, Facility Leader. “With 66,000 units processed and approximately 1,000 cartons shipped in the first week, the team has quickly adapted to a new warehouse management system, demonstrating their flexibility and openness to learning. I’m excited to see what’s in store for our new distribution center and how we can elevate the Backstage shopping experience!”

Columbus is now home to 144 Macy’s colleagues, with hiring plans in place for additional shifts across multiple functions – including receiving, sorting, picking, ticketing and more. When fully operational, it is expected to employ approximately 400 full- and part-time colleagues, which will increase to up to 1,000 during the holiday season.

Check out the photos below to see some of the dedicated colleagues who are already bringing life to the supply chain product journey!