10 Behaviors that Demonstrate Trust

Trusting others, and being trustworthy in return, is related to the development of mental agility. Read on to learn more and consider your own operating style in “10 Behaviors that Demonstrate Trust.”

Article is from Psychology Today.

Self-Assessment: Check Your Trust Impressions

Fraught with multiple definitions, interpretations, risks, rewards, and expectations, trust is arguably the most misunderstood word at work. It's also one of the most important.

People mean different things when they use the word trust. Ask five friends and you'll get five definitions. Plus there are different kinds of trust – confidence trust, competence trust, relationship trust, basic trust, authentic trust, organizational trust, self-trust, situational trust, and leadership trust – to name just a few.

Trust impacts business results, organizational alignment, innovation, staff engagement, relationships, and stakeholder confidence. Understanding what it means to be trusted at work, and what behaviors signal that you're worthy of someone else's trust, is far from simple.

Demonstrating Trust

We perceive ourselves as trusting and trustworthy, but do others perceive us that way? It's hard to accurately judge ourselves; to "see" our own behavior and its impact.

In fact, research confirms our self-blindness. We tend to rate ourselves higher, exclude ourselves from thinking we're "part of the problem," and often operate with a self-serving bias.

Gaining awareness about our actions and whether they build or diminish trust is an essential skill in a work-world where trust has become the new currency.

Take this quick self-appraisal to start your thinking about trust-building or trust-diminishing actions. Here are 10 behaviors that demonstrate trust at work. How many are part of your operating style?

You influence more by your actions than your words. You operate as the message, not the messenger, with an alignment between your words and actions.

You influence more by your actions than your words. You operate as the message, not the messenger, with an alignment between your words and actions.

Thank you for your answer, see how others responded!

A

B

C

D

You are self-aware. You recognize the impact of your beliefs and actions on others, and are tuned into others’ needs, strengths, and perspectives.

You are self-aware. You recognize the impact of your beliefs and actions on others, and are tuned into others’ needs, strengths, and perspectives.

Thank you for your answer, see how others responded!

A

B

C

D

You give trust first. You realize authentic trust evolves incrementally over time, and the way to start or rebuild trust is to give it.

You give trust first. You realize authentic trust evolves incrementally over time, and the way to start or rebuild trust is to give it.

Thank you for your answer, see how others responded!

A

B

C

D

You use trust elevating communication techniques. You own your message, actions, and mistakes and authentically show up in the process.

You use trust elevating communication techniques. You own your message, actions, and mistakes and authentically show up in the process.

Thank you for your answer, see how others responded!

A

B

C

D

You bring the best of who you are to your work. You operate from a best of self-core with characteristics like kindness, compassion, love, tolerance, trust, and integrity.

You bring the best of who you are to your work. You operate from a best of self-core with characteristics like kindness, compassion, love, tolerance, trust, and integrity.

Thank you for your answer, see how others responded!

A

B

C

D

You want the best for others. You aren’t playing a work-game where only one or two people win and the rest don’t, but help to make the pie bigger for everyone.

You want the best for others. You aren’t playing a work-game where only one or two people win and the rest don’t, but help to make the pie bigger for everyone.

Thank you for your answer, see how others responded!

A

B

C

D

You tell considered stories. You understand the stories you tell at work are impactful and choose stories that positively influence the culture and those in it.

You tell considered stories. You understand the stories you tell at work are impactful and choose stories that positively influence the culture and those in it.

Thank you for your answer, see how others responded!

A

B

C

D

You operate with dependable politics. You get things done the "right" way, with ethics, integrity, and positive intention that builds relationships.

You operate with dependable politics. You get things done the "right" way, with ethics, integrity, and positive intention that builds relationships.

Thank you for your answer, see how others responded!

A

B

C

D

You collaborate, cooperate, consider, and contribute. You value relationships and build lasting ones not only with what you do, but how you do it.

You collaborate, cooperate, consider, and contribute. You value relationships and build lasting ones not only with what you do, but how you do it.

Thank you for your answer, see how others responded!

A

B

C

D

You demonstrate competence as your starting point. You do what you say you can and will do, you do it well, and you enable others along the way.

You demonstrate competence as your starting point. You do what you say you can and will do, you do it well, and you enable others along the way.

Thank you for your answer, see how others responded!

A

B

C

D

Thank you for taking the time to answer the questions. What do your answers say about you?

If you answered mostly A and B: Trust is a key value in how you operate in your work life, and probably in your personal life, too. You’ve learned that being authentic and giving your best pays off in positive relationships and productive, enjoyable work success. Now share your tips with others!

If you answered mostly B and C: You are learning that building trust is an ongoing process. In addition to the Trust Behaviors, consider the other Talent Center resources linked from the M.O.M. 2.0 stories, sincerely put the ideas you take away into action, and watch your work relationships bloom.

If you answered mostly C and D: You may be trusting and trustworthy, but others may not yet know the real you. Consider which Trust Behaviors you’d like to focus on and take on new ones as you progress. Start by giving trust, following through on what you say you’ll do and working toward full team success.

The Bottom Line

People don't give their ideas, discretionary efforts, enthusiasm, or best work to people they don't trust. Be the person they do give their trust to, and you'll harness the power of trust in your work group. That's what trust is. It's power.

Power to bring out the energy, talents and gifts of individuals, to build teams, and to achieve amazing results.

You positively influence the environment of those you work with and those who work for you when you operate with trust.

 

 

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