Trusting others, and being trustworthy in return, is related to the development of mental agility. Read on to learn more and consider your own operating style in “10 Behaviors that Demonstrate Trust.”
Article is from Psychology Today.
Fraught with multiple definitions, interpretations, risks, rewards, and expectations, trust is arguably the most misunderstood word at work. It's also one of the most important.
People mean different things when they use the word trust. Ask five friends and you'll get five definitions. Plus there are different kinds of trust – confidence trust, competence trust, relationship trust, basic trust, authentic trust, organizational trust, self-trust, situational trust, and leadership trust – to name just a few.
Trust impacts business results, organizational alignment, innovation, staff engagement, relationships, and stakeholder confidence. Understanding what it means to be trusted at work, and what behaviors signal that you're worthy of someone else's trust, is far from simple.
We perceive ourselves as trusting and trustworthy, but do others perceive us that way? It's hard to accurately judge ourselves; to "see" our own behavior and its impact.
In fact, research confirms our self-blindness. We tend to rate ourselves higher, exclude ourselves from thinking we're "part of the problem," and often operate with a self-serving bias.
Gaining awareness about our actions and whether they build or diminish trust is an essential skill in a work-world where trust has become the new currency.
Take this quick self-appraisal to start your thinking about trust-building or trust-diminishing actions. Here are 10 behaviors that demonstrate trust at work. How many are part of your operating style?
Thank you for taking the time to answer the questions. What do your answers say about you?
If you answered mostly A and B: Trust is a key value in how you operate in your work life, and probably in your personal life, too. You’ve learned that being authentic and giving your best pays off in positive relationships and productive, enjoyable work success. Now share your tips with others!
If you answered mostly B and C: You are learning that building trust is an ongoing process. In addition to the Trust Behaviors, consider the other Talent Center resources linked from the M.O.M. 2.0 stories, sincerely put the ideas you take away into action, and watch your work relationships bloom.
If you answered mostly C and D: You may be trusting and trustworthy, but others may not yet know the real you. Consider which Trust Behaviors you’d like to focus on and take on new ones as you progress. Start by giving trust, following through on what you say you’ll do and working toward full team success.
People don't give their ideas, discretionary efforts, enthusiasm, or best work to people they don't trust. Be the person they do give their trust to, and you'll harness the power of trust in your work group. That's what trust is. It's power.
Power to bring out the energy, talents and gifts of individuals, to build teams, and to achieve amazing results.
You positively influence the environment of those you work with and those who work for you when you operate with trust.