Watch as Macy’s, Inc. Chairman & CEO Jeff Gennette goes behind-the-scenes of the The Market @ Macy’s.
At Macy’s, our recipe for success is simple. It’s having healthy brick and mortar, robust e-commerce and a great mobile experience that ties it all together. As the core of our business, this starts with creating a more vibrant and productive shopping destination in our stores. That’s why we’re using our unmatched product knowledge, curated assortments, service innovation and enhanced technology to redesign the brick and mortar shopping experience like never before.
We’re catching up with our five General Business Managers (GBM) for a closer look at the progress they’re making and what lies ahead. Check out the first installment of a series with Mark Stocker, GBM, Men’s and Kid’s, for a look at what it’s like to lead across not one, but two different categories.
Last month, retail executives and reporters from around the country flocked to New York City for Code Commerce, a conference showcasing technology and the future of retail, hosted by Recode. The event included in-depth interviews with the industry’s top leaders – including our very own Macy’s, Inc. Chairman and CEO Jeff Gennette and President Hal Lawton. They talked about the ways Macy’s is driving advanced retail technologies to power growth and serve our customers, now and in the future.
We’re taking all the guess work out of designing your living space through virtual reality. Check out this episode of Beyond the Boardroom to learn more.
In times of need, the first question a Macy’s, Inc. colleague asks is: What can I do to help? This month, we’re answering that question with the introduction of the North Star Relief Fund.
We’re highlighting an exciting improvement that will benefit many Growth50 stores – an enhanced fitting room experience that will make shopping at Macy’s stores brighter for our customers.
We’re on a journey to build and maintain customer relationships through a compelling, competitive loyalty program.